Back to Blog
    Tips & Guides

    The Ethics Framework Behind Our 3PL: Price, Transparency, and Responsibility

    David ParkDecember 24, 20255 min read
    The Ethics Framework Behind Our 3PL: Price, Transparency, and Responsibility

    The Ethics Framework Behind Our 3PL: Price, Transparency, and Responsibility

    Ethics in logistics are not slogans. They are line items, contracts, and decisions made under pressure.

    Our ethics framework rests on three pillars: price, transparency, and responsibility. If any of those are compromised, the rest of the model eventually fails.

    Why we refuse opaque markups and hidden carrier margins

    The standard industry playbook:

    • Quote a simple per-order fee.
    • Bury profit in shipping markups, packaging markups, and "handling" charges.
    • Make it nearly impossible for brands to reconcile true cost-to-serve.

    We do the opposite:

    • Carriers are billed with clearly disclosed markups. Contracts signed locked in lower rate markups.
    • Packaging is itemized instead of rolled up into vague fees.
    • Service fees are separate from carrier and material costs.

    You should know exactly what you're paying for and why.

    Publishing cost structures and separating service from pass-through

    We separate:

    • Service fees: what we earn to run your fulfillment.
    • Mark-Up Charges: postage/freight, boxes/bags, third party services (if needed).

    This makes:

    • Audits possible.
    • Benchmarking realistic.
    • Negotiations honest.

    You can compare us to other 3PLs without needing forensic accounting.

    How ethical pricing and inclusive employment are linked

    When profit depends on squeezing labor and hiding margins:

    • Workers are pushed to unsafe speeds.
    • Corners get cut on training and supervision.
    • Brands are misled about what it really costs to ship.

    Our model:

    • Earns margin from clearly defined services.
    • Invests in training, supervision, and accessible workflows.
    • Respects the fact that "cheap" labor usually means expensive mistakes later.

    Ethical pricing is how we protect both workers and brands at the same time.

    What brands see in our reporting that they never see elsewhere

    We provide:

    • Line-item breakdowns of service vs pass-through.
    • Error reports that connect issues to workflows, not individuals.
    • Impact reporting tied to hours worked, workers supported, and process improvements.

    You are never guessing where your money went.

    Quick FAQ

    Does transparent pricing mean higher costs?

    It means visible costs. In many cases, brands discover they are already WAY MORE than what we charge—meaning more volatility and less control.

    How does this help in disputes or audits?

    Clear pricing and documented responsibility make it much easier to resolve carrier claims, tax questions, and contractual disputes.


    Ready for a 3PL relationship built on actual transparency? Let's discuss your needs.

    Ready to Optimize Your Shipping?

    Get a free rate comparison and see how much you could save.

    Ready to Partner With Us?

    Learn how inclusive fulfillment can work for your brand.

    Talk to an Expert

    We typically respond within 24h

    Have a question about our fulfillment services? We're here to help!